Privacy Policy

Last updated: July 2, 2025

At Halode, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://halode.shop or interact with us.

This Privacy Policy applies solely to our website and to direct communications between you and Halode.

ARBITRATION NOTICE

THIS PRIVACY POLICY INCLUDES A BINDING ARBITRATION CLAUSE, A WAIVER OF JURY TRIAL, AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
By using our website or contacting us, you agree that any disputes related to this Privacy Policy will be resolved through binding arbitration. You waive your right to a court trial or to participate in class actions.

CONSENT

By accessing or using our website or contacting us directly, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

This policy may be updated periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

TYPES OF INFORMATION WE COLLECT

We may collect the following personal data:

  • Contact Information: name, email, phone number, shipping and billing address.
  • Order Information: products purchased, transaction history, order status.
  • Payment Information: last 4 digits of your card number, payment method and status (full credit card numbers are not stored).
  • Device Data: IP address, browser type, device type, and cookies.
  • Preference Information: your interests and shopping preferences.
  • Voluntarily Provided Data: any other information you choose to share with us.

We do not collect sensitive data such as ID numbers, health data, religion, or biometric identifiers. Please do not share such information with us.

HOW WE COLLECT INFORMATION

We collect your information in the following ways:

  • Directly from You: when you place an order, contact us, or subscribe to our newsletter.
  • Automatically via Website: through cookies and analytics tools when you browse our site.
  • Payment Providers: through secure partners like Shopify Payments or Stripe.

COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Remember your cart and preferences
  • Analyze site traffic
  • Show relevant ads (with your consent)

You can manage cookie settings via your browser. For more information, review Shopify's Cookie Policy if applicable.

THIRD-PARTY TOOLS

We may use third-party tools such as:

  • Google Analytics & Google Ads – to analyze traffic and provide remarketing ads.
  • Meta (Facebook/Instagram) Pixel – to serve relevant ads.

We do not control how these third parties handle your data. Please refer to their individual privacy policies for more information.

"DO NOT TRACK" AND GLOBAL PRIVACY CONTROL

We currently do not respond to DNT or GPC signals due to the lack of an industry standard. You can manage your privacy through browser and device settings.

HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and deliver orders
  • Provide customer support
  • Improve your shopping experience
  • Send marketing (you can opt out at any time)
  • Prevent fraud and protect our site
  • Comply with legal obligations

HOW WE SHARE YOUR INFORMATION

We share your data only with trusted service providers necessary for:

  • Order fulfillment
  • Payment processing
  • Shipping and logistics
  • Customer support
  • Analytics and advertising

We never sell your personal information.

In cases of legal requests or business transfers (e.g., selling the store), your data may be disclosed or transferred accordingly.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct or delete your information
  • Opt out of marketing or tracking
  • Request a copy of your data

To exercise these rights, email us at team@halode.shop.

MARKETING OPT-OUT

  • Click "Unsubscribe" in marketing emails
  • Reply “STOP” to any SMS
  • Email us to update your preferences

You may still receive important transactional emails.

CHILDREN’S PRIVACY

Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

DATA SECURITY

We take data protection seriously and use secure tools and practices, including:

  • Encrypted payments
  • Access controls
  • Firewall protection
  • Secure hosting (via Shopify or equivalent provider)

No system is 100% secure, but we do our best to protect your data.

DATA TRANSFERS

By using our website, your data may be processed or stored in countries outside your own (e.g., the U.S.), subject to applicable privacy protections.

RETENTION

We keep your data only as long as needed for:

  • Order fulfillment
  • Legal compliance
  • Fraud prevention
  • Business operations

After that, your data is deleted or anonymized.

THIRD-PARTY LINKS

We may link to third-party websites or apps (e.g., Facebook, TikTok). These are governed by their own privacy policies. We are not responsible for how they handle your data.

SHIPPING INFORMATION

We offer free standard shipping on all orders over $65. For orders under that amount, the standard shipping rate is $6.70.

CHANGES TO THIS POLICY

This policy may be updated as needed. We recommend reviewing it regularly. The “Last updated” date at the top reflects the most recent version.

CONTACT INFORMATION

If you have questions or requests, contact us at:

Halode
1214 Downs Dr, Silver Spring, MD 20904, US
Email: team@halode.shop
Phone: +1 301-879-9878
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Eastern Time)